Payment Change Policy – Toolsolo
Effective Date: May 3, 2025
At Toolsolo.com, we understand that users may need to update or modify their payment details or subscription preferences. This Payment Change Policy outlines the terms and procedures for making changes related to payments and billing.
1. Updating Payment Information
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You may update your credit/debit card or payment method at any time by logging into your Toolsolo account and navigating to the billing section.
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All updated information is securely processed through our third-party payment providers.
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Changes take effect immediately and will apply to your next billing cycle or any pending payments.
2. Changing Subscription Plans
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You may upgrade or downgrade your subscription at any time.
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Upgrades take effect immediately with prorated billing if applicable.
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Downgrades take effect at the start of the next billing cycle.
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Any remaining balance from a higher-tier plan may be applied as a credit if allowed by the system.
3. Billing Cycle Changes
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If you wish to switch between monthly and annual billing:
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The change will take effect at the end of the current billing period.
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No partial refunds are issued for unused time in the current cycle unless required by law.
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4. Failed Payments and Card Expiry
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If your payment method is declined or expires, we will notify you and attempt retries.
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You must update your payment method promptly to avoid service interruption.
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Accounts with unresolved billing issues may be temporarily suspended.
5. Refunds Related to Payment Changes
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No automatic refunds will be issued due to subscription changes.
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If you believe a payment was processed in error, please contact us at support@toolsolo.com.
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Refunds are processed in accordance with our Refund Policy and local legal requirements.
6. Contact and Support
For questions or assistance related to payment changes, please reach out to our billing support team:
support@toolsolo.com
7. Policy Updates
Toolsolo reserves the right to modify this Payment Change Policy at any time. Changes will be posted on this page with a new effective date. Continued use of the Service after updates signifies your acceptance.