Privacy Policy – Toolsolo
Effective Date: May 3, 2025
At Toolsolo.com (“we”, “our”, or “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you interact with our website and services. By accessing or using Toolsolo.com, you agree to the terms outlined below.
1. Information We Collect
- Personal Information:
We collect information you voluntarily provide, including your email address, when you create an account, subscribe, or contact our support team. - Usage Data:
Automatically collected data may include your IP address, browser type, device identifiers, pages visited, time spent on the site, and referring URLs. - Uploaded Files:
Files uploaded for conversion are stored temporarily for processing and automatically deleted shortly afterward (generally within a few hours and no later than 24 hours). - Cookies and Tracking:
We use cookies and related technologies to enhance user experience, remember your preferences, and gather analytics. You may manage or disable cookies via your browser settings.
2. How We Use Your Information
We use your information to:
-
Deliver, operate, and maintain our services.
-
Process file conversions and deliver results.
-
Respond to your inquiries and provide customer support.
-
Improve website functionality and personalize your experience.
-
Analyze usage trends to optimize performance.
-
Comply with applicable laws and enforce our Terms of Service.
3. File Handling & Security
-
Confidentiality: We do not view or access uploaded file contents unless required for support or legal reasons.
-
Automatic Deletion: Files and results are automatically erased from our servers within 24 hours.
-
Encryption: All data transfers are secured via HTTPS/SSL encryption.
4. Sharing and Disclosure
We do not sell or rent your personal information or file data. We may share information only under these circumstances:
-
With vetted service providers under confidentiality agreements, solely to provide core services.
-
When required by law or governmental authority.
-
To protect the rights, security, or property of Toolsolo, users, or the public.
5. Third-Party Services
Our site may include links to third-party platforms. We are not responsible for their privacy practices. Please review their policies before sharing any information.
6. Data Retention
-
Files: Automatically deleted after conversion, typically within hours and no later than 24 hours.
-
Account Data: Retained as long as your account is active or as required to fulfill legal and service obligations.
7. Your Rights and Choices
You have the right to:
-
Access or update your account information anytime.
-
Request deletion of your account and data via support@toolsolo.com.
-
Opt out of marketing emails through the unsubscribe link in our messages.
-
Adjust your cookie settings through your browser preferences.
8. Children’s Privacy
Toolsolo is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors. If you suspect a child has submitted personal information, contact us so we can take appropriate action.
9. Security
We implement industry-standard security measures to protect your data. However, no online transmission or storage system can be guaranteed 100% secure. Users share data at their own risk.
10. Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Any changes will be posted on this page with a new “Effective Date.” Continued use of our Service after revisions signifies your agreement to the updated terms.
11. Contact Us
For questions, requests, or concerns regarding this policy, please contact us at:
support@toolsolo.com
By using Toolsolo.com, you acknowledge and accept the practices outlined in this Privacy Policy.